FlowCentric ProcessWare - Introduction

FlowCentric Processware, developed by FlowCentric Technologies is a powerful BPM-based platform for building process-driven business applications. The FlowCentric BPM software allows organisations to digitise and automate recurring tasks in any process, regardless of the complexity or simplicity of the process.

The software is designed to run across departments and existing software systems, adding the layer of agility and responsiveness that modern businesses need to thrive. FlowCentric Processware is the ideal tool for organisations intent on enforcing legislative controls, improving operational efficiency, and making their data work for them.

FlowCentric Processware - Create, Automate, Optimise

Business processes can be difficult to control, but thanks to ongoing innovations in technology there are tools available that are designed specifically to help organisations run smoothly. FlowCentric Processware is one of these key tools.

With FlowCentric Processware you can quickly build, integrate and evolve process-driven applications without adding unnecessary complexity to the organisation’s IT architecture.

Use FlowCentric Processware to convert your unique business processes into the applications that your organisation needs to thrive.

FlowCentric Processware Consists of the Following Fundamental Components:

This is the primary web client of FlowCentric Processware, and the only part of the product that most end-users see. The Web Navigator allows for greater customisation and extensibility, ensuring that developers can easily configure the interface to meet the client’s corporate requirements.

This is the primary design-time development environment for FlowCentric Processware. The suite provides developers and administrators with the ability to design and build processes, and manage the corporate users, along with the user’s relationships within these processes.

The Activity Server is the core of the FlowCentric Processware platform. It is the engine which executes the process instances that are built in the Process Suite, and services the runtime systems connecting to it.

FlowCentric Processware supports Microsoft SQL Server, Oracle Database, and MySQL relational database backends.

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Features and Functionality

FlowCentric Processware’s out-of-the-box features are designed to save companies on time and development costs, while freeing developers to concentrate on creating and supporting powerful process-driven applications which are designed to improve corporate performance.

User: The intuitive and consistent user interface encourage swift user onboarding and the performing of routine tasks in a productive manner.

Developer: With FlowCentric Processware developers can quickly create and deploy visually appealing, standardised web applications that work on both desktop and mobile devices.

User: The Notification, Escalation and Routing Engine allows users to receive new task notifications via SMS or email, route tasks to other team members, and escalate outstanding tasks. This feature ensures that processes keep moving until they are completed.

Developer: The Notification, Escalation and Routing Engine is built into FlowCentric Processware. Developers don’t need to concern themselves with this code and can concentrate on developing applications.

User: FlowCentric Processware’s Integrated Search Engine allows users to find current and archived data quickly and easily.

Developer: Developing fast and simple search screens can be complicated, especially when the data fields differ from one process to the next. FlowCentric Processware’s Integrated Search Engine automatically searches across all data fields, which means that your developers can rest easy knowing that users can find their processes even after new fields have been added.

User: FlowCentric Processware’s Security Framework ensures that each employee has access to the appropriate levels of information and authorisation rights. Each user can operate with the confidence that they are not authorising anything beyond their authority level.

Developer: Developers don’t need to create administration screens for user management as FlowCentric Processware ships with a management console, making the configuration of user permissions easy.

User: FlowCentric Processware’s Integration Framework allows organisations to connect multiple systems with a single interface. This method makes it easier for employees to perform their tasks as they don’t need to swap between multiple systems, as they can action their tasks from one consistent interface.

Developer: FlowCentric Processware’s Integration Framework removes the complexity of integration from developers. Developers don’t need to work out how to write to various databases, web services or .Net DLLs, they can simply select the required method from the endpoint and use as needed.

User: FlowCentric Processware’s Versioning Framework simplifies the deployment of new processes, which encourages faster turnaround times on updates and enhancements.

Developer: FlowCentric Processware’s Versioning Framework encourage process improvements. Developers can manage process updates on a granular level, with no negative impact on productivity.

User: With FlowCentric Processware’s Reporting and Analytics Framework, all data from tasks is logged from the beginning of every process, which means reports can be written and defined at any time using this data.

Developer: Developers can enable the reporting feature in FlowCentric Processware, ensuring that process data is logged into relational reporting tables. This feature appeals to developers as it allows them to develop reports without any need to extract data from system tables.

Developer: The FlowCentric Processware Visual Studio Extension allows developers to program many of the technical aspects of the processes-driven applications using Visual Studio. This approach helps to increase their productivity, reduce manual efforts, and enhance security.

Developer: The platform's execution application programming interface (API) allows FlowCentric Processware to be embedded in other applications, providing developers with the means to access, and leverage, the power of FlowCentric Processware from virtually any user interface.

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Benefits of Process Digitisation

Every business uses processes to run their operations. From ordering stock to selling a service to assembling a product, each employee, system, or intelligent asset needs to follow a collection of steps to achieve a favourable outcome. By controlling the way that these processes are performed, your organisation can:

  • Decrease its operating costs by reducing expenses.
  • End unapproved and irresponsible spending.
  • Collect and store accurate relevant data for statistical analysis and reuse.
  • Reduce the risk of fraud, human error, non-compliance, and reputational damage.
  • Adapt to changes more efficiently, allowing it to outperform its competitors and take advantage of new opportunities in the market.
  • Standardise the output of products and services to meet compliance and quality requirements.
  • Accelerate employee on-boarding ensuring that existing and new personnel follow the correct procedures in minimal time.
  • Increase the quality and speed of process execution and integration of essential information into other business systems.
  • Convert unique business processes into automated applications.

Use FlowCentric Processware to convert your unique business processes into the applications that your organisation needs to thrive.

Benefits of FlowCentric Processware

  • Increase operational efficiency by digitising the unique business processes that make it so successful.
  • Automate and manage the complex workflows that span across systems, departments, customers, suppliers and regions.
  • Control when and how each step in a process is executed and by whom.
  • Gather data from various sources and present the information to users in a single interface.
  • Securely connect people to the company’s processes and data through various devices such as computers, tablets and smart phones.
  • Automatically initiate processes based on data received from sensors, emails and documents.
  • Implement company-wide process changes with minimal change management or interruption to daily operations.
  • Ensure that tasks are completed accurately and in time, keeping users informed during each step in the process.
  • Set up escalation and routing rules to ensure that work never stands still and that service level agreements are met.
  • Maintain a full audit trail of each action that users and developers take on the system.
  • Archive completed tasks, along with all the data and documents associated with the process.
  • Search and interrogate both running and archived processes if the need arises.

Become resilient and agile with FlowCentric BPMS!

Why FlowCentric?

  • Experience
  • Footprint and proven engagements
  • Longevity and partnerships with our clients
  • Pricing
  • Value for money
  • End-to-end solutions
  • Best of breed approaches
  • Track record
  • Methodology and technology
  • Work the way our clients want to work
  • Customer enablement
  • Platform for expansion

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